In this role, you support Autodesk customers across AEC and D&M; industries, driving adoption and long-term value realization. You manage a hybrid mix of Territory, Regional, and select Enterprise accounts in EMEA, using scalable, data-informed engagement to boost product usage and health. This is a chance to shape customer outcomes at scale in a leading software company with a strong emphasis on collaboration and impact.
~ annual cash bonuses
~ Build and nurture relationships with senior stakeholders in key accounts
~ Prioritize activities based on account health, risk, and business impact
~ Execute targeted actions for high-risk accounts using data-driven insights
~ Create and execute customer success plans using usage data and business insights
~ Collaborate with Sales, Channel, and Support to achieve outcomes
~ Ensure a high-quality,



consistent customer experience at scale
~ English and German professional proficiency
~3+ years in Customer Success, Account Management, or Consulting
~ Background in Engineering, Architecture, Manufacturing, or related fields
~ Hybrid knowledge across AEC/D&M; or ability to operate across both
~ Understanding of customer lifecycle management, adoption, and retention
~ Strong stakeholder and client relationship management skills
~ Time management, problem solving, and data-driven decision making
~ Customer Success Advisor, Manufacturing Industry ( German Speaker) - Autodesk barcelona, catalunya, es

📌 Customer Success Advisor, Manufacturing Industry (Cataluña)
🏢 Autodesk
📍 Cataluña