About the Role

*This is a Third-party contractor role.*

As the Director of Operations your contribution to the organization will be to deliver an exceptional guest experience at established financial margins for all events assigned under your umbrella.

Achieving this will require:
- Empowering and developing a team of direct and indirect reports.
- Managing your team within existing systems,
technology, processes, and strategies while working collaboratively with department leaders to influence positive change.
- Gaining a deep understanding of our company's intricacies and becoming familiar with the unique aspects of each event we organize.
- Comfort with diving into and spending significant time on day-to-day tactical aspects of the team before you can focus the role on more strategic actions.
- Adopting an authoritative and decisive leadership style when the situation requires.

Performance will be evaluated on:
- Team/employee
experience feedback.
- Guest experience feedback.
- Financial delivery to budget.
- Consistency in collaborating and supporting the integral team.




- Team and individual performance to department goals and initiatives.
- Your capacity to actively engage in continuous learning and effectively apply constructive feedback.

Core Responsibilities

Guest Experience and Event Management
- Responsible for the planning and on-site delivery through both direct actions and team management of 25+ events annually ranging from 200 to 12,000 guests per event beginning with event launch up to a year in advance of event date.
- Event planning and delivery includes but is not limited to:
- Fulfillment (package shipping, ticketing, on-site pick-ups, etc.)
- Transportation (sourcing, supplier management, scheduling, staffing, etc.)
- Hotels (guest rooming lists, arrival experience, amenities, etc.)
- Hospitality (food and beverage, branding, production, talent appearances, etc.)
- Experiences (schedules, guest movements, talent appearances, staffing, etc.)
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📌 Director of Event Operations, MotoGP (Barcelona)
🏢 QuintEvents
📍 Barcelona