03 oct
|
Boundless
|
España
Who Boundless is
We’re a team of immigrants and experts who have struggled with our own journeys through the complex, high-stakes U.S. immigration system. That is why we are building deeply customer-centric products and experiences to become the default trusted partner for all families and businesses. We are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, we’ve aided over 100,000 individuals in their quest for U.S. residency.
We're backed by influential venture investors around the country, including Foundry Group (led by Brad Feld), Trilogy Equity Partners, Pioneer Square Labs, Emerson Collective (Laurene Powell Jobs’ foundation), Two Sigma Ventures, and Jerry Yang.
Today, we are a dynamic growth-stage technology company with 400+ employees across the U.S, Europe and the Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.
What you'll do
- Support talent and customer journeys:
Respond to questions, provide updates, and help guide talents through immigration and relocation processes across chat, email, calls, and internal tools.
- Support casework across markets: Assist with immigration and relocation cases, including document preparation, submissions, appointment coordination, case updates, and basic or entry-level case types in Germany and other countries as needed.
- Coordinate with partners and service providers: Work with external partners, relocation providers, authorities, and internal stakeholders to gather information, coordinate services, follow up on open items, and help keep cases moving toward resolution.
- Take ownership of operational workflows: Manage assigned tasks from initiation through completion, identify blockers or risks, and proactively follow up to prevent delays, missed handoffs, or escalations.
- Support internal processes and projects: Help ma
📌 Operations Associate (España)
🏢 Boundless
📍 España