This job is with ABB, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. At ABB, we help industries outrun - leaner and cleaner. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. This role sits within ABB's Robotics business, a leading general robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.
Customer Success Manager
In this role, you will drive the commercial success and adoption of ABB's welding software portfolio. You will combine business development, technical consulting, and customer success to acquire new customers, support software sales,



and ensure long-term customer value. Acting as the bridge between customer needs, sales, and product development, you will play a key role in growing ABB's welding software business globally.
The work model for the role is hybrid. #LI-hybrid
This is a global role; Drive software business development by identifying, qualifying, and progressing new opportunities within the welding market.
Own and grow a healthy sales pipeline together with local sales teams and channel partners.
Develop commercial account plans for strategic customers and support negotiations to successfully close software opportunities.
Identify upselling and cross-selling opportunities within existing customer accounts to maximize software adoption and recurring revenue.
Support go-to-market activities, including product launches, value proposition development, and sales enablement.
You will join a global and dynamic sale

📌 Global Welding Software Sales Manager (Madrid)
🏢 Abb
📍 Madrid