About the company
Viking Assistance is a leading provider of roadside assistance services in Norway, Sweden, Denmark, and Finland. We also support drivers across Europe through our international partner network. We ensure efficient, safe, and reliable support for vehicles and passengers, no matter where a breakdown occurs. We assist in Norwegian, Swedish, Finnish, Danish and English languages.
As a customer service consultant, your tasks will involve receiving and responding to phone inquiries from our customers who need roadside assistance. We are looking for employees who work well independently and are passionate about delivering excellent service to our customers. As a customer service consultant, you will work as part of a larger team that helps and supports each other when needed.



Experience in customer service
Fluent in Danish, both spoken and written
Proficient in English, both spoken and written
Good skills in data/technology/systems
feel at ease using digital tools and phone as work tools
A permanent, full-time position
Comprehensive training and onboarding
A rotating schedule within 24/7 365 operations (day, evening, and weekend shifts)
Employment: Spanish based permanent contract, full-time
Location: our office in Torrevieja, Spain
Please note that remote work is not applicable

📌 Customer Support Representative (Alicante (Alacant))
🏢 Viking Sverige
📍 Alicante (Alacant)