We are looking for a Senior ServiceNow Architect to join projects focused on the development, evolution and transformation of solutions on the ServiceNow platform , with a particular focus on Sales and Order Management (SOM), Customer Service Management (CSM) and CPQ . The selected candidate will play a key role in designing and developing CPQ and Quote-to-Order solutions , working with ServiceNow technologies and Artificial Intelligence capabilities such as Now Assist and AI Agent Studio .
We are looking for professionals with at least 5 years of experience working with ServiceNow , experience in CRM/Industry Workflows solutions, and hands‑on experience developing AI capabilities on the Now Platform. ai and Quote-to-Cash processes will be highly valued.
Design, develop and configure solutions on ServiceNow, particularly across Sales and Order Management, CSM and CPQ.
Develop and enhance functionality related to product catalogues, product configuration, pricing, discounts, quoting and order orchestration.
Develop CPQ solutions, including configuration rules,



pricing logic and integration with the wider order lifecycle.
Design and develop AI capabilities using Now Assist and AI Agent Studio, including agents, skills and prompts to support business and sales processes.
Develop integrations between ServiceNow and external systems using REST APIs, IntegrationHub and custom spokes.
Provide technical guidance and support to junior and mid-level developers.
Support the technical estimation and definition of projects and solutions.
Minimum 5 years of experience working with ServiceNow .
Proven experience in ServiceNow development and architecture.
Experience working with CRM and Industry Workflows , particularly Sales and Order Management, CSM, Product Catalogue or Order Management.
Hands‑on experience developing AI capabilities on the Now Platform , using technologies such as Now Assist, AI Agent Studio, AI Agents, Virtual Agent or Predictive Intelligence.
Strong knowledg

📌 Senior ServiceNow Architect — CPQ (Tres Cantos)
🏢 Twtspain
📍 Tres Cantos