About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier talent and industry-leading general organizations. As a leader in European recruitment and BPO solutions, we specialize in placing exceptional professionals into rewarding roles, including highly sought-after Czech-speaking jobs in dynamic hubs across the continent.
Job Overview
We are currently looking for a motivated professional to join our team in a Czech Speaking Digital Trust and Safety Specialist position in Bulgaria. In this vital social media industry role, you will be responsible for ensuring a secure and positive environment for users by moderating content and upholding community standards across one of the world’s largest digital platforms.
Key Responsibilities
- Evaluate and moderate user-generated content to ensure it aligns with social media safety guidelines.
- Identify and mitigate potential risks to maintain a secure digital ecosystem for the Czech-speaking community.




- Analyze complex escalations to determine appropriate actions according to internal policy and social media industry regulations.
- Collaborate with cross-functional teams to improve content moderation accuracy and efficiency.
- Stay updated on emerging trends and sensitivities within the Czech social media landscape.
- Document trends and provide constructive feedback on policy implementation to improve platform safety.
- Provide high-quality support to users while maintaining a professional and empathetic tone.
- Native or fluent Czech (spoken and written) is mandatory for this role.
- Valid EU passport (mandatory).
- Strong interest in the social media industry and digital community standards.
- Excellent analytical skills with the ability to make objective decisions under pressure.
- Proficiency in English for reporting and team communication.
- A proactive attitude and the ability to adapt to a fast-paced work environment.

What We Offe

📌 Czech Speaking Digital Trust and Safety Specialist (España)
🏢 Mercier Consultancy Group
📍 España