Select how often (in days) to receive an alert:

Location: Barcelona, Spain

City: Barcelona

Description:

About us

We are an international dermocosmetic company with a clear purpose: Inspire everyone we touch to enjoy healthy, happy, beautiful lives.

We are a purpose-driven company, and we want your day to day to have a positive impact on our communities and planet. We are proud to be B Corp certified. However, forming part of the solution also comes with great responsibility: to be a force for change towards a more sustainable world.

Do you want to join the Challenge?

What are we looking for?

We are looking for a Customer Service Technician with a high level of German.

What are we offering?

By joining Isdin, you can change the life of a lot of people worldwide.

In addition, we offer some interesting benefits, what makes us a top employer company:
- Adaptable entry hours and home office policy.
- Private medical insurance.
- Discount in our employee store.
- Wellness benefits.
- Christmas lot with several products.

What will your challenges be?




- Manage contacts with customers and consumers in coordination with the Call Center (questions about order status, product features, product usage, Isdin as a company, Love Isdin platforms, etc.).
- Manage areas without sales agent (answering customer calls, making calls to customers to place orders).
- Coordinate the operations of the logistics operators (incoming product and customer orders)
- Order management (from order entry to shipment to customers)
- Management of the photoprotection campaign: coordination of deliveries to customers with the logistics operator, Supply, Marketing and
- Manage customer product returns and invoice incidences.
- Maintain the master data of customers and products (in Isdin and logistics operators).

Are you the one we are waiting for?
- Education: University degree with a clear vocation for customer service.
- Experience: 2 years experience in customer related areas
- Languages: N

📌 Customer Service Technician Germany (Bellprat)
🏢 Isdin
📍 Bellprat