? UST is looking for the very Top Talent…and we would be delighted if you were to join our family
More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.
? What are we looking for?
We are currently looking for a L3 Support Engineer with experience with .NET and SQL to join a strategic banking project based in Madrid, Spain.
Required to go to the client's offices in central Madrid 3 days a week.
High english level is required.
You will have the opportunity to work on challenging projects with talented colleagues in an international environment while developing your domain knowledge working for a top company.
Work model is hybrid in Madrid (3 days at the office, 2 WFH), feel free to apply if you are also open for relocation
Your main tasks and accountabilities will be:
• Act as the L3 escalation point for critical production incidents, driving resolution through log analysis, code debugging, and telemetry.
• Perform root cause analysis (RCA) for complex outages, working with core development teams to implement long-term fixes.
• Coordinate and drive incident resolution efforts by quickly assessing issues, engaging the appropriate technical teams, and ensuring timely restoration of service.
• Actively participate in live incident calls and maintain situational awareness until services are fully restored.
• Monitor, troubleshoot, and optimize distributed microservices and event streams across production environments.
• Maintain database integrity and debug performance issues using complex SQL queries.
• Participate in release management, operational readiness reviews, and deployment processes in Kubernetes clusters.
• Join the team's rotating 24/7 on-call duty schedule to support mission-cr
📌 Software developer (Madrid)
🏢 Ust
📍 Madrid