03 oct
|
Welocalize
|
Madrid
Job Responsibilities:
The Vendor Project Manager provides leadership to Welocalize employees (for example localization QA testers/reviewers) working onsite on client premises and remotely to ensure that projects are executed successfully and in a timely manner.
The VPM serves as a liaison between Welocalize and the client to most effectively meet the client's needs and goals.
Work with the client and other project managers to coordinate testing efforts and schedule resources for projects in multiple labs/locationsMeet with the client to discuss and clarify briefs, policies and requests, deadlines, resource planning and allocationCollaborate with project managers, testers and producers to keep testing schedules on trackEstablish and maintain reliable internal tracking process to oversee attendance, schedules and performance as well as monitor the workload of testers/reviewers in different language groupsReceive new candidates from recruiters and make decisions to invite them for tryout or present them to the clientGuide tester/reviewer candidates through tryouts,
serving as the primary contact and escort for testers while onsite at client facilityManage onboarding procedures for new testers/reviewersProvide technical and general linguistic training, coaching and guidance to address performance concerns and improve speed and quality of testers'/reviewers' workCompile and maintain training materials and operating guidelinesRespond to testers'/reviewers' scheduling requests and other needs or issuesGather information and feedback from testers/reviewers about performance, workload management, and any work-related issuesActively seek feedback from the client about the team's performance; identifying challenges and inefficiencies in workflow and systems; and discussing areas of improvementWork with the client company managers and producers to improve and streamline the localization/reviewing process, driving efficiency and effectivenessDevise plans of action that engage mu
📌 Vendor Project Manager (Madrid)
🏢 Welocalize
📍 Madrid