We are looking for a Senior ServiceNow Architect to join projects focused on the development, evolution and transformation of solutions on the ServiceNow platform, with a particular focus on Sales and Order Management (SOM), Customer Service Management (CSM) and CPQ.

Aumente sus posibilidades de conseguir una entrevista leyendo la siguiente descripción general de este puesto antes de presentar su candidatura.
The selected candidate will play a key role in designing and developing CPQ and Quote-to-Order solutions, working with ServiceNow technologies and Artificial Intelligence capabilities such as Now Assist and AI Agent Studio.

We are looking for professionals with at least 5 years of experience working with ServiceNow, experience in CRM/Industry Workflows solutions, and hands‑on experience developing AI capabilities on the Now Platform. Knowledge of CPQ, and Quote-to-Cash processes will be highly valued.

Responsibilities

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- Design, develop and configure solutions on ServiceNow, particularly across Sales and Order Management, CSM and CPQ.




- Develop and enhance functionality related to product catalogues, product configuration, pricing, discounts, quoting and order orchestration.
- Develop CPQ solutions, including configuration rules, pricing logic and integration with the wider order lifecycle.
- Design and develop AI capabilities using Now Assist and AI Agent Studio, including agents, skills and prompts to support business and sales processes.
- Develop integrations between ServiceNow and external systems using REST APIs, IntegrationHub and custom spokes.
- Develop Scoped Applications, Business Rules, Script Includes, Flows and UI components.
- Translate business requirements related to products, pricing, discounts and approvals into scalable and maintainable technical solutions.
- Provide technical guidance and support to junior and mid-level developers.
- Contribute to the definition of best practices, standards and reusable components.
- Support the techni

📌 Senior ServiceNow Architect — CPQ (Madrid)
🏢 Tamarind Intelligence
📍 Madrid