Job Title Renewal Manager
The Renewal Manager is responsible for securing Amadeus Hospitality revenue by ensuring contracts are generated, renewed and processed on schedule. Responsible for the centralization, registration and quality check of all contractual documents prior to implementation and billing.
Engage clients to request contract signature and respond to questions and resolve issues
Responsible for registering incoming documents and coordinating the legal validation and Amadeus signature.
Update and maintain the database of contracted and implemented products per customer.
Relationship Management
Partnership with Sales as part of account team to support customers on renewal activities.
Maintain Salesforce accuracy and tracking for all activities.
Ensure timely and accurate CRM accounts management, quality of content, report preparation by the team.
Monitor effectiveness of training / adoption activities carried out by team for commercial teams.
Oversee, monitor, report and follow up on interfacing to other systems and tools (PowerBI, Salesforce)



to ensure timely resolution / escalation.
2-5 years sales/customer support, systems savvy, Microsoft office.
~ Can manage projects, well organized, good written and communication skills, detailed oriented and some financial skills.
~ A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
A truly integral DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing b

📌 Renewals Manager (Barcelona)
🏢 1191 Amadeus Hospitality Europe, S.L.U.
📍 Barcelona