03 oct
|
Accenture España
|
Madrid
03 oct
Accenture España
Madrid
Accenture is a integral professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy, Consulting, Interactive, Technology and Operations services—all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. By bringing together strategy, storytelling, client engagement programs, change management, analytics, and operational excellence, the team delivers compelling experiences that demonstrate value and enhance the overall client journey.
The Client Experience Manager supports strategic Client Experience priorities that strengthen client engagement, showcase Accenture's capabilities and help drive business growth. Working across Client Experience and Commercial, the role combines strategy and execution with stakeholder engagement, content curation and capability building. A key part of the role is supporting storytelling initiatives, partnering closely with Client Account Leads (CALs), Reinvention Partner (RP) Leads,
Client Relationship Marketing and Commercial Learning to identify and curate strong client stories, develop useful content and help strengthen storytelling capability across the organization.
Client Experience Strategy And Execution Support Client Experience priorities and initiatives in alignment with broader Commercial objectives, with storytelling as an important area of focus.
Translate strategic priorities into focused initiatives, deliverables and activities, including storytelling, content curation and capability building.
Support storytelling initiatives from concept through delivery, coordinating stakeholders, content and execution to ensure quality and business relevance.
Identify opportunities to strengthen client engagement through storytelling, curated content and other Client Experience initiatives.
Content Curation and Story Harvesting
Build strong relationships with CALs,
📌 Accounts Manager Client Manager (Madrid)
🏢 Accenture España
📍 Madrid