03 oct
|
CloserHire
|
Barcelona
03 oct
CloserHire
Barcelona
Dutch-speaking Customer Service Sales Representative — Barcelona, Spain. 200 00€. Relocation support included.
At a glance
- Location: Barcelona, Spain
- Languages: Dutch
- Start: ASAP
About the role
CloserHire is partnering with a integral technology and services leader to recruit a Dutch-speaking Customer Service Sales Representative for their team in Barcelona, Spain (On-site). This is a fantastic opportunity for individuals who excel in customer support, sales, and technology, and want to work with some of the world’s most recognized brands. If you’re passionate about customer engagement and sales, this role is for you
What you'll do
- Customer
- Support & Sales: Handle inbound queries (calls, emails, chat, and tasks) related to post-sales customer requests. Fast & Effective
- Responses: Provide quick and accurate solutions to customer inquiries. Outbound
- Engagement: Conduct outbound calls when necessary, coordinating with customers and internal business units to resolve issues. Sales & Upselling:
Generate quotes and follow up with a cross-selling and up-selling approach while maintaining a service-oriented attitude. Product
- Knowledge: Maintain an in-depth understanding of the company’s product portfolio and post-sales processes. Order & Claims
- Management: Manage post-sales tasks such as order cancellations, claims, refunds, delivery tracking, and escalations, using tools like CRM & Order Status Suite
What we’re looking for
- Language
- Proficiency: Bilingual or proficient in Dutch and fluent in English. Experience: Minimum 1 year of relevant experience in customer service or sales. Sales
- Knowledge: Familiarity with sales techniques (cross-selling, up-selling, objection handling, etc.). Customer-Focused
- Mindset: Strong motivation to work in customer service and sales. Goal-Oriented: Ability to achieve and exceed sales targets. Technical
- Knowledge: Basic IT skills and a strong interest in technology and IT products. Communication
- Skills: Excellent l
📌 Dutch-Speaking Customer Service Sales Representative – Barcelona, Spain
🏢 CloserHire
📍 Barcelona