The Renewal Representative, Account Based is a skilled level contributor who independently manages high volume renewal cycles across assigned accounts. The role focuses on executing advanced communication and negotiation activities, optimizing renewal workflows, and supporting customer retention with minimal guidance.

The Renewal

Representative proactively addresses customer needs, identifies churn risks and renewal blockers, and ensures strong customer satisfaction outcomes. They leverage CRM systems, data analysis, and workflow automation to drive efficiency and predictable renewal execution. Monitor account auto renewal settings and intervene when auto renewals are disabled to prevent churn, applying data analysis and judgment CRM & Data Proficiency: Optimizes CRM usage, analyzes renewal data, and automates workflows to improve efficiency Customer Success Alignment: Support collaboration with Customer Success Managers (CSMs) to identify retention and adoption strategies Partner Engagement: Provide light touch support to partners for partner owned accounts 2-4 years of experience in renewals, inside sales, account management, or customer success,



preferably in a software or SaaS environment ~ Fluency in English + French ~ Experience using CRM systems to manage pipelines, forecasts, and renewal workflows ~ Experience engaging customer procurement or commercial teams Proven experience identifying churn risks and upsell signals using data or customer insights Familiarity with partner assisted or partner led renewal motions, in the public sector preferably Experience mentoring or supporting more junior sales or renewal representatives Experience providing product or packaging feedback to internal stakeholders About Autodesk Welcome to Autodesk!

Amazing things are created every day with our software - from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We take great pride in our culture here at Autodesk - it's at the core of everything we do.

Salary is one part of Autodesk's competitive compensation package. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career.

📌 Account Based Renewals Representative, France - Public sector (Barcelona)
🏢 Autodesk
📍 Barcelona