The Company PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers.

We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other.

We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. Our beliefs are the foundation for how we conduct business every day. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

About the Role As a Account Representative for SMB (Small & Medium Businesses), you own the front end of that growth.

This is a true hunter role: you generate and qualify your own opportunities along with the leads that come from our marketing engine and our partner platforms, and win-back opportunities, sell the PayPal proposition consultatively, close,



and get the merchant live and transacting. Once a merchant is won and onboarded, you hand them to our Account Management team with everything they need to keep growing that business. Engage and collaborate with the immediate team. 1+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.

Build your own pipeline: self-source opportunities with AI-assisted prospecting alongside marketing-generated and partner-referred leads, win-backs, and qualify them fast.

Sell consultatively: understand each merchant's business, diagnose what they need, present the PayPal proposition in their terms, and handle objections with confidence.

Maintain pipeline hygiene: accurate stages, next steps and always forecast in the CRM. Build and strengthen relationships with payment service providers (PSPs), commerce platforms (CSPs) and other partners whose merchants we serve. Full professional fluency in Spanish and working proficiency in English.

Commercial and business acumen. You understand how a small business makes money, and you talk about payments in terms of their growth rather than our features. Clear, concise communication in writing and in person.

You explain value in terms that land with a busy business owner, and you handle objections calmly and confidently. Disciplined about pipeline hygiene, accurate stages, next actions and follow-up cadence, even across a high-volume funnel.

Experience selling payments, fintech, e-commerce or SaaS to small businesses. Hands-on experience with Salesforce or a comparable CRM. Consistent achievement against your new-merchant acquisition target.

PayPal PayPal does not charge candidates any fees for courses, applications,



resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains.

If you suspect fraudulent activity, please report it immediately. For the majority of employees, PayPal’s balanced hybrid work model offers 3 days in the office for effective in‑person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations. At PayPal, we’re committed to building an equitable and inclusive integral economy.

That’s why we offer comprehensive, choice‑based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health. PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law.

In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. Belonging at PayPal Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

📌 Account executive communication H/F (Madrid)
🏢 Paypal
📍 Madrid