The Opportunity
Por favor, asegúrese de leer completamente el resumen y los requisitos de esta posibilidad de empleo que se detallan a continuación.
We are rapidly expanding our team and are seeking talented support specialists to reliably resolve issues delightfully and efficiently. Core to our mission is providing a world class level of product support to our users and athletes that matches the world class quality of our products.
We're looking for individuals who are passionate about sports and technology and are eager to contribute to the daily training experience of COROS users. Must be a people person, able to thrive in a fast-paced, growing environment, and dedicated to providing the best possible professional service interactions via phone, email, and chat.
Your playground
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- Reliably resolve issues delightfully and efficiently via phone, email, and chat.
- Learn, master, and maintain up to date knowledge of all products, and the ability to effectively and efficiently troubleshoot issues their proper solution.
- Adhere to defined attendance standards and stay in good communication with leadership and be available at all times during working hours.
- Maintain a positive and constructive attitude and work with leadership to continually apply feedback and sharpen both knowledge and skills.
- Perform other job duties and projects as directed including but not limited to order tracking, outbound contact projects, data entry, etc.
- Contribute to a positive, productive, and team-oriented work environment.
- Communicate effectively and professionally across departments to deliver feedback, resolve technical issues, etc.
- Work with leadership and peers to constantly improve the customer experience.
What you bring to the starting line
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- 3+ years of Customer Service Experience is preferred.
- Willingness to work 9am to 6pm CEST. (weekend option available)
- Excellent verbal and written communication skills.
- Careful attention to detail and procedures.
- Und
📌 Customer Support Specialist (Almería)
🏢 COROS
📍 Almería