Who We Are

We are looking for a Middle-Senior Backend Developer / Support Engineer to provide L2/L3 engineering support for SAP PowerDesigner. You will investigate complex customer issues, debug and maintain backend components, develop and validate hotfixes, perform root-cause analysis, and contribute targeted product improvements in a long-term enterprise support environment.

You will work in an English-speaking, distributed product-support organization serving SAP stakeholders and enterprise customers. The role combines hands-on backend development with operational support: incident ownership, customer-focused investigation, maintenance engineering, and continuous improvement. Collaboration will span development, support leadership, architecture, and service delivery.

What You'll Be Doing

• Analyze and resolve L2/L3 product incidents
• Reproduce issues and perform structured root-cause analysis
• Debug C#/.NET and C/C++ components
• Develop, test, and validate hotfixes and maintenance changes
• Investigate customer-reported defects and performance issues
• Document findings, fixes,



and reusable troubleshooting guidance
• Contribute focused feature and product-quality improvements

What You'll Bring Along

• BSc/MSc in Computer Science or related field
• 5-7 years of software development experience
• Strong hands-on C# and .NET development skills
• Practical C or C++ development and debugging experience
• Solid SQL and relational database knowledge
• Experience with SAP PowerDesigner
• Comfortable owning technical investigations end to end
• PowerShell or VBScript scripting skills
• Balances code quality with timely incident resolution
• Familiarity with data-modelling tools and concepts
• Communicates clearly with customers and distributed teams
• Enterprise software or product-support experience
• Works effectively as an individual contributor
• Experience supporting long-lived desktop or backend products
• Strong troubleshooting and analytical problem-solvin

📌 Backend Developer (España)
🏢 Ntt Data Europe & Latam
📍 España