General Purpose of the Job
• Manage parts sales forecasting, tracking, and warehouse inventory control.
• Formulate parts pricing strategies and maintain the EPC system for technical support.
• Handle dealer parts issues, oversee international logistics, and ensure smooth customs clearance.
• Drive continuous system optimization and process improvements to enhance operational efficiency.

Key responsibilities
• Forecast and track parts sales, formulating targeted improvement measures to boost sales.
• Conduct regular warehouse inventory counts and handle obsolete stock.
• Collect and analyze parts market dynamics to formulate reasonable pricing strategies, maintaining brand competitiveness and balancing stakeholder interests.
• Proficiently use the EPC (Electronic Parts Catalog) system for parts coding query, verification, and publishing to ensure information accuracy and uniqueness.
• Track and maintain parts technical data for new models and facelifts, updating the system database to provide timely support to dealers.
• Provide technical consultation to dealers,



answering professional questions regarding parts adaptability, alternative parts, and drawing identification.
• Monitor and handle daily issues dealers encounter when using the order system and querying the EPC, providing remote guidance or coordinating with the IT department for resolution.
• Process and resolve dealer complaints regarding incorrect, missing, or poor-quality parts deliveries, following up on results until closed-loop resolution to improve dealer satisfaction.
• Manage overseas customs clearance processes and assist in resolving clearance delays or anomalies caused by document or classification issues to ensure smooth destination port clearance.
• Understand European regulations, such as REACH and Carbon Border Adjustment Mechanism (CBAM) preparations.
• Coordinate with logistics carriers to track in-transit cargo status and promptly resolve transportation anomalies (e.g., damage, loss, or

📌 Spare Parts Logistics Manager (Pozuelo de Alarcón)
🏢 Mg Motor España
📍 Pozuelo de Alarcón