At Claire Joster, we are experts in the recruitment of executive and middle management professionals across the main functional areas. Thanks to our team of specialized consultants, we help both companies and candidates achieve professional growth.

We work with a key differentiating factor: talent acquisition based on values. Our goal is to ensure a strong cultural fit between our clients and candidates through what we call Matching Values.
- SAP systems management (start/stop, kernel, SAP notes, support packages, technical upgrades).
- Database Management (HANA): Performance, backup/restore, replication, tuning
- Management of DEV/QA/PRE/PROD environments, system copies, soft drinks, sandboxes for projects.
- Transport Management System (TMS): Transport path configuration, not content approval.
- Infrastructure monitoring (CPU, memory, storage, IOPS).
- High availability and disaster recovery (RTO/RPO, periodic recovery tests).
- Operating system and database patching (coordinated with Security for purely security patching).




- Technical relationship with the hyperscaler or hosting provider for anything other than BTP/cloud-native (that’s Integration & BTP).
- Provision of new systems/environments for each rollout (on demand from DEPLOY, with input checklist to RUN).
- Direct resolution of low-risk and cross-functional incidents: Configuration errors, parameterisation, poorly loaded master data, simple authorisation issues, known recurring error m essages (with documented solution).
- First-level triage of all incidents (technical and functional) that arrive from the Service Desk, deciding whether they are resolved within the equipment or escalated to a specific Functional Lead (FI/CO, SD, MM, PP, etc.) or to another tower (Security, Integration).
- Management of Major Incidents in their initial diagnostic phase, determining whether the origin is technical or functional before activating the appropriate specialist — avoids the usual "ping-pong" of several hours unt

📌 Team Lead Basis, Operations (Valencia)
🏢 Stadler Rail Valencia
📍 Valencia