Company Description
With over 25 years' experience, plus the same enormous passion and ambition we had on day-one, we're trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that's something we really care about. We work together to continually adapt;
embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That's the power of plus.
Job Description
The Lead Forecasting Manager plays a critical role in forecasting customer demand and collaborating with cross-functional teams to continuously improve forecast accuracy. This includes:
- Running the cross-functional forecasting process
- Identifying and eliminating root causes for deviations
- Addressing opportunities and initiating optimizations of forecasting models and tools
- Contributing forecast intelligence to our S&OP;/E processes and Weekly Business Reviews.
- Take full ownership of the SKU/article forecasting process across all horizons and domains,



ensuring accuracy, robustness, and scalability while driving continuous improvement.
- Act as the central interface between Demand & Inventory, Product/Tech and business teams—translating business needs into forecasting solutions and enabling data-driven decisions in S&OP;/E.
- Establish and steer KPI-driven performance management, proactively identifying root causes for deviations and initiating impactful corrective actions.
- Develop, maintain and present regular and ad-hoc reports on SKU/article forecasting performance KPI and pro-actively uncover root causes for critical deviations.
- Lead strategic initiatives to standardize, simplify and enhance SKU/article forecasting processes, tools and data flows across the organization.
- Deliver clear, relevant and actionable forecasting insights that directly influence business decisions, risks and opportunities.

Qualifications
- University degree in Science, T

📌 Lead Forecasting Manager (Chamartín)
🏢 zooplus
📍 Chamartín