Description

Asegúrese de enviar su solicitud rápidamente para maximizar sus posibilidades de ser considerado para una entrevista. Lea la descripción completa del puesto a continuación.

Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a general technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Technical Support Advisor in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role In everything we do,



we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. As a Technical Support Advisor on our team, you will: - Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time- Troubleshoot technical issues and provide timely accurate resolutions- Educate customers on product usage, updates, and best practices- Create and manage support tickets to ensure proper tracking and resolution- Collaborate with internal teams to resolve complex or escalated cases- Maintain accurate customer records and documentation in internal systems

Requirements

Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Are pr

📌 Technical Support Advisor (Barcelona)
🏢 Concentrix Spain
📍 Barcelona