Are you ready to deliver best-in-class customer experience in a general organisation?JBT Marel is looking for a proactive and customer-focused Customer Support Coordinator to join our team in Barcelona, Spain .You will play a key role in ensuring a seamless customer journey while identifying opportunities to promote service solutions, spare parts, and upgrades.This is an exciting opportunity for someone who thrives in a dynamic, customer-facing environment and enjoys combining coordination, communication, and commercial awareness.Receive and process service and spare parts requests, ensuring timely and accurate handling.Prepare, communicate, and follow up on quotations for service solutions and spare parts.Collaborate with internal teams (Service, Spare Parts, Planning, and Technical Support) to ensure smooth execution of service events.Coordinate service activities, ensuring resources, spare parts, and timelines are aligned with customer expectations.Proactively communicate with customers regarding status updates, changes,



and progress throughout the service journey.Identify and promote opportunities for service solutions, upgrades, and spare parts to support customer needs.About YouYou are a customer-oriented and communicative professional who enjoys building relationships and delivering excellent service. You thrive in a collaborative environment and are motivated to improve processes and drive commercial opportunities.You’ll bringExcellent communication and interpersonal skills, with the ability to build strong customer relationships.A proactive and service-driven mindset with strong commercial awareness.Experience working with ERP, CRM, or service management systems.A continuous improvement mindset focused on enhancing the customer experience.Experience & QualificationsEducation in Business Administration, Customer Service, or a related field .Experience in a customer service, service coordination, or sales support role .Understanding of service processes, spare

📌 Customer Support Coordinator (Bellprat)
🏢 JBT Marel
📍 Bellprat