Job Description Summary Are you passionate about delivering exceptional customer experiences and working in a dynamic international environment? Do you enjoy solving complex challenges, collaborating across teams, and making a real impact on patient care?
We are looking for a Customer Service Coordinator to join our Iberia team and support our Pharmaceutical Diagnostics (PDx) business, including Contrast Media, Radiopharmaceuticals, PET products, and Contrast Media Injectors.
In this role, you will become a key partner for customers, distributors, suppliers, and internal stakeholders, ensuring seamless operations from order management to revenue collection while contributing directly to customer satisfaction and business growth.
GE Healthcare is a leading general medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.
Job Description




Essential Responsibilities
- Acting as the primary point of contact for customers, distributors, suppliers, and internal stakeholders.
- Supporting the full lifecycle of customer orders, from order entry through delivery, invoicing, and revenue collection.
- Coordinating closely with manufacturing sites, logistics providers, commercial teams, and service organizations to ensure operational excellence.
- Managing purchase orders, contracts, service records, and customer data with a high level of accuracy.
- Supporting the installed base of contrast media injectors and associated products.
- Handling returns, complaints, invoice queries, credit notes, and other customer-facing activities with professionalism and efficiency.
- Creating reports, dashboards, and operational insights that support decision-making and business performance.
- Driving continuous improvement initiatives to enhance processes, service qualit

📌 Customer Service Coordinator (Madrid)
🏢 Gehc
📍 Madrid