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Our inspiring and caring environment forms a integral community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

This is a role that requires troubleshooting experience in Magnetic Resonance/Computerized Tomography as an engineer in Medical Imaging. This is not an IT/Helpdesk or Clinical role.

Resumes should be submitted in English.

This role is well suited to an ambitious professional, looking for the next step in their career. As a Remote Support Specialist 3 – MR/CT, you will be responsible for:
• Provide remote technical support to Customers and Customer Service Engineers servicing Siemens MR and CT equipment.
• Dispatch notifications to CSE's and provide quality action plans
• Use remote diagnostics to troubleshoot and resolve technical issues
• Follow escalation process and communicate with HSC/QIB to drive solutions.




• Travel to assist with on-site repair of customer equipment as required. (internationally at times - Canada and Latin America)
• Provide feedback to the factory regarding system performance

This position may suit you best if you are familiar with what is below, and would like to do develop your career with Healthineers
• Provide product support either remotely or on-site.
• Share expert advice, training, and technical assistance to support staff and train lower-level employees.
• Successfully demonstrates leading-edge or extensive knowledge in a technical specialty
• Monitoring the ongoing field actions and managing the escalation process to ensure customer satisfaction is maintained and business outcomes are achieved.

Your Expertise:
• Associates degree or 2 years of vocational technical training required.
• More than 8 years’ experience working on MR systems
• Ability to trouble

📌 Remote Support Specialist – MR/CT Medical Imaging (Burgos)
🏢 Siemens Healthineers
📍 Burgos