03 oct
|
Michael Page
|
España
03 oct
Michael Page
España
Salario:
28.000 € - 29.000 €
Tipo de contrato:
Indefinido
Jornada:
Jornada Completa
Experiencia:
2 años de experiencia Issue Resolution:
- Analyzing and resolving invoice discrepancies and any related issues in a timely and efficient manner
- Fast and effective response to inbound calls/emails.
- Solve status queries.
- Escalate potential issues.
Service Excellence:
- Providing the best-in-class supplier service based on a fine understanding of the nature of Accounts Payable.
- Ensure contractual SLA is maintained (48 hours to answer emails).
- Ensure the E2E supplier service process.
- Vendor Relations: Managing vendor inquiries, offering clarifications.
Cross‑department Coordination: Collaborating closely with internal teams (Accounts Payable, Treasury, other deparments) to resolve the issues Requirements:
- Languages: English required, Spanish preferred but not mandatory. Additional languages are considered an asset.
Competencies:
- Customer orientation
- Strong attention to detail.
- Strong communication skills.
- Strong analytical and problem-solving skills
- Flexible and autonomous.
- Initiative, highly proactive and adaptable approach.
- Solution oriented.
- Real capability to listen to customers, understanding of their needs.
Specific Knowledge required: Proficiency in SAP and Microsoft Office. Multinational Company in Barcelona
Working hours
- Flexible start time between 7:30 a.m. and 10:00 a.m.
- From Monday to Thursday, employees work 8.5 hours of effective working time per day, plus a 40-minute lunch and coffee break .
- On Fridays, there is a 6-hour intensive working day , with a versátil start time between 7:30 a.m. and 9:30 a.m.
Remote Working Policy
- Hybrid model: 3 days in the office and 2 days working from home .
- Employees do not need to complete their probation period to access remote working; they simply need to accept the company's remote working policy.
- Working remotely from abroad is not permitted, nor from locations more than 3 hour
📌 Accounts Payables (España)
🏢 Michael Page
📍 España