Ready for a Career Move to Sunny Madrid?

Join us as a Customer Service Agent – Banking You'll deliver essential client support for a major banking partner while living in one of Europe's most vibrant Mediterranean coastal cities—known for its incredible lifestyle, rich history, beautiful beaches, and warm climate.

Role & Location Overview

• Role: Customer Service Agent – Banking
• Location: Madrid, Spain
• Work Model: On-site initially, transitioning to a Hybrid model (combining remote and office days) as you settle in

Schedule & Working Hours

• Shift: Afternoon Shift (15:00 – 22:00)
• Weekly Hours: 38.5 hours per week

Salary & Benefits Package

• Gross Salary: €16,919.84 gross/year (€1,409.98 gross/month)
• Language Allowance: Includes a dedicated €129.27/month language bonus
• Sunday Premium:



Additional €1.92 gross/hour for Sunday shifts
• Training: 25 days of fully paid, comprehensive on-site training at ABAI offices in Rivas to set you up for absolute success

Who We Are Looking For

• Education: High school education (Bachillerato) or equivalent
• Languages: Fluent command of German and Spanish (both oral and written)
• Skills: Strong communication, teamwork, collaboration, and intermediate computer skills
• Experience: Previous experience in banking customer service or account management is a big plus
• Start Date: November 2, 2026

Ready to make your mark across borders?

Apply now or send your CV directly to get fast-tracked

📌 Customer Service Agent – Banking | Madrid, Spain | German
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📍 Madrid