CUSTOMER CARE SPECIALIST (W/M) (Madrid)

CUSTOMER CARE SPECIALIST (W/M) (Madrid)

03 oct
|
Azienda Anonima
|
Madrid

03 oct

Azienda Anonima

Madrid

No espere a enviar su solicitud después de leer esta descripción; se espera un gran volumen de candidaturas para esta posibilidad. For our Boutique in Madrid, we are looking for a Client Advisor available to work part time32hrs per weekShe/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand. Key Responsibilities:

- Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage- Assist customers accordingly with selling ceremony- Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products- Ensure the achievement of the Store goals,



enhancing and developing the business- Build and strengthen relationships with customers by developing CRM and Clienteling strategies- Build strong team collaborations- Contribute to maintain the visual display of the products in accordance with visual guidelines- Help ensuring the products replenishment and physical inventory of merchandise- Be confident with cashier procedures and after sales management- Follow Company grooming, accordingly with the Company's standards and policiesKey Requirements-Deep passion for fashion and luxury-Experience in a similar role within fashion and luxury retail companies xqziphu -Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers' attitude-Comfortable in client face activities and clienteling-Ability to adapt to different customers-Team-playing aptitude-Strong communication skills-Understanding of Retail- KPIsDigital Ability-Ability to work in a dynamic environment-Fluent in English, a second language will be considered a plus

📌 CUSTOMER CARE SPECIALIST (W/M) (Madrid)
🏢 Azienda Anonima
📍 Madrid

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