CUSTOMER SUCCESS MANAGER – BARCELONA Se anima a todos los posibles solicitantes a que se desplacen y lean la descripción completa del puesto antes de presentar su candidatura.

German

Speaking | French Speaking restaurant and hospitality industry and experienced in building strong, long-term customer relationships?

Customer Success Managers Hospitality

Technology business supporting restaurants across European markets. restaurant industry and understand the challenges faced by restaurant owners, General Managers and operational teams. German – Professional/Business Level French – Professional/Business Level You'll manage and develop a portfolio of restaurant clients, helping them maximise the value they receive from the platform while building trusted, long-term relationships. Building strong relationships with restaurant owners, General Managers and key decision-makers Monitoring customer satisfaction,



product usage and account health Helping restaurants maximise product adoption and value Working closely with Product, Support, Sales and Operations teams Customer Success, Account Management, Client Retention or Commercial Account Management, or Restaurant Management/leadership experince. hospitality, particularly the restaurant industry, is highly desirable Hospitality Tech, Restaurant SaaS, Reservation/Booking Platforms, POS or Payments Strong B2B relationship and account management experience Comfortable working with restaurant owners, managers and operational teams Professional-level German OR French is essential hospitality experience, commercial skills and passion for technology within a rapidly growing international Hospitality Tech environment.

You'll work directly with restaurants, helping them get more from their technology, improve their operations and deliver better experiences to their customers.

📌 Customer Service & Success Manager (Barcelona)
🏢 Momentum Global
📍 Barcelona