Overview
As Senior Account Manager for the ROW market, you drive value for enterprise clients through strategic upselling, renewal protection, and trusted advisory support. You’ll nurture long-term relationships, coordinate with Sales, Product and Support teams, and lead account plans to expand footprint with existing customers. This role sits in a fast-growing, international environment where your ownership mindset and customer-first approach shape success. You’ll act as the main client contact, translating feedback into concrete improvements and new offerings.

Compensaciones / Beneficiosprivate health insurancehigh growth, multicultural environmentWellhub gym accessCobee expense managementlanguage classesbreakfast in the office
ResponsabilidadesMaintain and grow a portfolio of enterprise clients in ROW, outlining personalized upsell plansProvide after-sales support, cross-selling,



upselling and churn management to sustain long-term relationshipsDevelop top-quality relationships with enterprise customers through proactive communication and improvement plansKeep customer data up to date and generate tracking reports on account statusRespond promptly to client inquiries with tailored feedbackPromote new products/services and explain new functionalities to existing customersServe as main liaison with Sales, Product, and Customer Support teams to relay feedbackWork with CRM tools to manage and report on portfolio performance
Requisitos principalesEnglish professional proficiencyExperience meeting sales targetsExperience in Customer Success or satisfaction-focused roles valuedambitious and self-motivatedteam player with positive mindsetproactive problem solverCRM tools usageportfolio managementcustomer success practices

📌 Senior Account Manager – UK and International (Barcelona)
🏢 Jobrapido
📍 Barcelona