Quince is seeking a CX Learning & Development Specialist to join our growing team. This role focuses on onboarding, nesting, and ongoing enablement for our general Customer Care organization, leveraging AI-enabled learning tools and scalable practice environments to accelerate agent readiness and improve customer outcomes.
You will partner with Sr. Learning & Development, QA, Knowledge Management, and Learning Experience Design to ensure quality and impact.
📌 Global CX Learning (Madrid)
🏢 Quince
📍 Madrid
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