Overview
In this role you own a defined portion of outbound orders from end to end, balancing automation with human judgment. You’ll operate across channels and export/import tracks, ensuring on-time delivery and cost control while continuously improving the system. You collaborate with cross-functional teams to meet service targets, optimize margins, and adapt to peaks with a versátil, automation-friendly mindset. This is an impactful position at a fast-growing luxury fashion brand centered on sustainability.

Compensaciones / BeneficiosCulture of Freedom, Responsibility & TrustFlexible Working HoursHybrid Work ModelSummer HoursExclusive DiscountsCreative Office Life
ResponsabilidadesOwn a defined volume of outbound orders through the full sale-order cycle (delivery notes, invoicing, picking, fulfilment, shipping, delivery)Maintain service targets (OTIF >95%, chargebacks 95%) and ensure compliance across channelsManage export/import activities: select forwarders, negotiate rates, oversee customs and global documentationControl transport costs and validate freight invoices,



raising disputes when neededTrack and report logistics KPIs (OTIF, SLAs, chargebacks); perform ad-hoc analyses for decisionsMonitor 3PL and carrier performance; liaise with forwarders, couriers, 3PL, accounting, and OpsHandle exceptions with human-in-the-loop workflow and implement corrective actions; identify recurring issues to automateCross-train across regions and channels to handle peaks and transitions
Requisitos principalesBachelor degree or equivalent operational experience in supply chain or logisticsExperience in operational fulfilment, distribution, or freight/forwarder management, preferably in DTC, retail or fashionExperience with international logistics (export/import, customs procedures, documentation) for the export/import trackStrong cost control skills with ability to validate freight billing and manage transport budgetSolid data/reporting skills; comfortable with KPIs (OTIF, SL

📌 Operations & Supply Chain Specialist - Alohas (Barcelona)
🏢 Jobrapido
📍 Barcelona