About the company

Biorce is a pioneering Healthtech company dedicated to revolutionizing drug development through the power of AI. We are passionate about accelerating medical advancements and improving patient outcomes.

Our team comprises seasoned clinical research professionals, data scientists, and AI experts, working collaboratively to bridge the gap between cutting-edge technology and real-world clinical needs.

With an unwavering commitment to revolutionize healthcare, we envision a world where all patients benefit from accelerated and cost-effective access to treatments. Biorce is poised to redefine the landscape of healthcare, shaping a future where innovation and accessibility converge for the betterment of humanity.

About the role

We are looking for a Service Desk Specialist to support the day-to-day IT operations of a rapidly growing organization. This role is adecuado for someone early in their career who is eager to learn, highly organized, and motivated to improve how internal IT services are delivered.





You will be the first point of contact for internal IT requests, supporting employees across onboarding, offboarding, access management, and general technical issues. Beyond traditional service desk responsibilities, this role places strong emphasis on documentation, process improvement, and automation, with the goal of reducing manual work and improving the employee experience as the company scales.

How You'll Make an Impact
- Act as the primary point of contact for internal IT requests, incidents, and service inquiries.
- Manage onboarding and offboarding processes, including account creation, access provisioning, and equipment setup.
- Support and administer Google Workspace, including user accounts, groups, permissions, and basic security settings.
- Administer and support Atlassian tools (Jira, Confluence), including user access, licensing, and basic configuration.
- Support Apple macOS environments, including device setup, troubleshooting, and

📌 IT Service Desk Specialist (Barcelona)
🏢 Biorce
📍 Barcelona