Technical Service Lead EMEA

PPG Industries
Field Based
Can be located in UK, Germany, Spain or France - covering EMEA Region.

Join our

Packaging Coatings

business in a technically rewarding position encompassing project management, customer interaction and technical support. You will coordinate the work and lead the team for the 2 selected segments ( Easy Open End and Personal Care ) and provide technical service and trial support to our Customers throughout the EMEA region.

You will report to the Technical Service Manager EMEA.

Key Responsibilities

Attend important trials across the entire EMEA region

Previous experience in end-makers or engineering

Improve machinery settings

You will ensure all trials and plant related activities are carried out and managed to our EHS policies

Provide technical support to customers with new technologies and legacy products.

Lead technical assistance to our major customers

You will ensure all trials and plant related activities are carried out and managed to agreed standards.



You will use “Best-in-Class” line trial and plant audit methodologies across Coatings in EMEA, using Secure Launch and other PPG quality tools.

Deliver training programmes to broaden the skills matrix for all areas of the segment both within PPG and at customer facilities

Partner with equipment suppliers to support PPG understanding and enhance technical support capability of PPG technical team at customer sites.

Deliver world‑class post‑conversion technical support to enhance plant relationships and to respond quickly to problems using established problem analyses, including Kepner-Tregoe programmes

Instigate continuous improvement programmes at customer facilities

Establish working partnerships with plants

Establish working partnerships with PPG peers.

Use the Technical Support SharePoint site to share data and experience on a Integral basis.

Perform Troubleshooting activities at customer sites.

Investigate and understand failed trials to

📌 Technical Service Lead EMEA (Madrid)
🏢 Ppg Industries (Uk
📍 Madrid