We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles. We are currently looking for a French Speaking Customer Service Representative to join us at our facility in Asturias.

The French CSR role is a key position within the team, acting as primary customer interface for external customers, distributors, potential customers, and internal stakeholders. Interacts and works closely with the business team, sales representatives, back office to ensure that the customers’ requirements are met, and to have a better understanding of the market’s organization Understands cash collection process e.g. credit hold next steps/actions. Processes customer service and product complaints and returns according to Complaint Management process and return policies.

Bachelor’s degree or equivalent through experience Fluency in English and French. Spanish will be beneficial as the role is based out in Spain.



Proficient in Word and Excel & good knowledge of SAP Ideally 2 years of experience in a customer service, supply chain on logistics department within an international company Excellent communications skills (verbal and in writing) Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific.

Our diverse integral footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year.

Performance

Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process.

This role is eligible for benefits such as health insurance and paid time off. This is an active opening for which we are recruiting to fill immediately. #

📌 French-Speaking Beauty Customer Service Agent (Principado de Asturias)
🏢 Axalta Coating Systems
📍 Principado de Asturias