Customer Account Management, Senior (Barcelona)

Customer Account Management, Senior (Barcelona)

03 oct
|
Jobrapido
|
Barcelona

03 oct

Jobrapido

Barcelona

Overview
In this role you will own and expand the Track & Trace ABP commercial journey for a portfolio of strategic customers. You partner with executives to maximize value from serialization, compliance, and digital operations while growing adoption of TraceLink’s platform and related processes. You lead the complete commercial lifecycle, from account strategy to renewals and expansions, ensuring alignment with broader supply chain transformation efforts. This position combines high-touch field engagement with cross-functional collaboration to drive recurring revenue and customer outcomes. A strong hook is the opportunity to shape multi-enterprise processes at scale and impact patient protection.

Compensaciones / Beneficioscompetitive compensation and benefitsbase salary range EUR 70,000–95,000 (EMEA)
ResponsabilidadesManage high-touch outside sales strategy with regular on-site visitsLead executive sessions (CORs, EBRs, commercial planning) with C-suite and senior leadersBuild deep on-site relationships across dispersed teams (business, compliance, supply chain, quality,



IT)Own the Track & Trace ABP commercialization journey for assigned customersDevelop long-term account plans to maximize value, recurring revenue, and growthMaintain account plans using the WISE platform and coordinate CORs/EBRsDevelop expertise in each customer’s Track & Trace operating model and digital transformation initiativesDevelop renewal strategies and a healthy pipeline for Track & Trace, compliance, and ABP opportunitiesIdentify and close expansion opportunities within Track & Trace and related Agentic Business ProcessesPosition additional compliance capabilities (e.g., MINT Serialized Shipment, POET Compliance Exceptions)
Requisitos principales6+ years in outside sales, field-based enterprise account management, or enterprise software salesProven travel to conduct face-to-face meetings and on-site EBRs (30–50%)Experience managing complex strategic customer relationshipsTrack record pr

📌 Customer Account Management, Senior (Barcelona)
🏢 Jobrapido
📍 Barcelona

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