We are seeking an analytical and detail-oriented Knowledge Operations Specialist to join our multinational Business Transformation team. In this role, your keen eye for accuracy and dedication to high standards will be essential as you manage, refine, and ensure the integrity of various data sets. This position offers you the opportunity to collaborate with stakeholders across Zurich and around the world, elevating our data quality to best-in-class levels for our multinational customers. As a Knowledge Operations Specialist based in Spain, you will play a pivotal role in upholding the standards that empower informed decision-making and drive operational excellence globally. You will build a solid understanding of how data is captured, transformed, and utilized across the various systems supporting multinational operations. You will have the opportunity to:Support the collection, review and completion of General and Wording Capabilities data across products for Zurich’s integral network of 200+ territories. Review submitted data for completeness, consistency, and accuracy.



Help organize and track data collection activities, follow up on outstanding inputs, and maintain a clear audit trail of updates and changes.Maintain an ongoing engagement with the countries, underwriting and project teams to help finalize technical content, and ensure data is maintained in line with agreed standards.Support the launch of new propositions by helping to set up and maintain reference systems that reflect updated global wording, while working with stakeholders to ensure solutions meet business needs.Maintain internal guidelines and standard operating procedures so they remain accurate, clear, and aligned with current data management processes. Contribute to transformation and continuous improvement initiatives by identifying recurring issues, supporting analysis, and helping improve efficiency, consistency, and service quality.1-2 years of experience in insurance, operations, data manag

📌 Operations Manager (Barcelona)
🏢 Zurich Insurance Group
📍 Barcelona