At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.This position reports to:Service Business Process ManagerYour Role and ResponsibilitiesIn this role, you will have the opportunity to coordinate certain aspects of a project. Each day, you will support Business Process Manager, Business Process Owners and Installed Base Managers in management and execution of project activities. You will also showcase your expertise by ensuring on-time and on-budget delivery.In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact.- Work model: #LI-hybridThis role is contributing to the Critical Power Business Globally with specific attention to Spain for some topics.



Main stakeholders are BPO and Installed base manager.You will be mainly accountable for:Conduct performance analysis comparing planned versus presente project outcomesEnsure documentation accuracy and consistency in accordance with assigned tasks and customer-agreed proceduresGather Installed Base data by liaising with factories and local service units globallyAnalyze collected data and prepare comprehensive data uploads to ABB's ServIS Installed Base Management applicationAutomate the conversion process of Work Reports into ServIS and Service Contracts into SalesforceMonitor and enhance Installed Base data quality using PowerBI dashboardsAnalyze data flow between ServIS and Salesforce to identify improvements in sales and service strategiesPrepare and support User Acceptance Testing (UAT) for Salesforce implementation across project scope countriesOur Team DynamicsOur teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here

📌 Service Project Specialist (Madrid)
🏢 BlackBerry
📍 Madrid