Key Responsibilities1. Equipment Installation & Field Technical SupportResponsible for the onsite installation, commissioning, acceptance, and technical support of the company's medical devices in Spain and other European countries.Independently complete software and hardware configuration, system testing, calibration, and functional verification following equipment installation.Diagnose and resolve software, hardware, communication, and equipment operation issues occurring at customer sites.Provide remote and onsite after-sales technical support as required to ensure reliable operation of customer equipment.2. Software Development & MaintenanceParticipate in the design, development, maintenance, and continuous improvement of medical device software on Windows/Linux platforms.Develop and maintain application software using C++, Qt/QML, and related technologies.Perform software troubleshooting, debugging, testing, and improvements based on field and customer feedback.Conduct unit testing, static code analysis, local builds, log analysis, and software troubleshooting.3.



Software & Hardware System IntegrationLead or support system integration and debugging between medical device software and hardware.Understand and troubleshoot issues related to PLCs, motion control cards, CAN Bus, sensors, motors, and other equipment control modules.Identify whether field issues originate from software, hardware, electrical, communication, or mechanical systems, and coordinate with relevant teams to achieve timely resolution.Support the R&D; team with equipment upgrades, software version updates, and onsite validation.4. Technical Communication & Issue ResolutionServe as the technical interface between European customers/field teams and the China R&D; team, accurately collecting, analyzing, and communicating field technical issues.Translate customer-site issues into clear technical requirements, problem descriptions, and improvement recommendations.Collaborate with software, hardware, R

📌 Software & Hardware Field Service Engineer (España)
🏢 Genea Biomedx
📍 España