Factorial HR in Barcelona is looking for a Team Lead to join our Portuguese Customer Experience team and elevate service for our Spanish customers.
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You will report to the Head of Account Management for Portugal and collaborate with Area Managers to drive satisfaction at every touchpoint.
You’ll lead 6–8 Account Managers, monitor performance, shape recruitment and retention strategies, xqbhyrx and collaborate with cross‑functional teams to maximize retention and upsell while maintaining a startup,
📌 Team Lead, Portuguese Accounts (Barcelona)
🏢 Factorial Hr
📍 Barcelona
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