Cigna Corporation is a integral health service company dedicated to improving the health, well-being, and peace of mind of those we serve.

Cigna

Corporation is a global health service company dedicated to improving the health, well-being, and peace of mind of those we serve. We deliver choice, predictability, affordability and access to quality care through connected, personalized solutions that advance whole person health & vitality, both in body and mind . With more than 170 million customer and patient relationships in more than 30 countries and jurisdictions , we are able to harness actionable insights that drive better health care results.

Our global workforce are dedicated to living our mission and being champions of our customers and healthcare partners each and every day. Cigna provides employee benefits around the world, amongst which health insurance services.

Cigna

Europe has more than 60 years of experience in designing, implementing and managing international group health insurance and employee benefits programmes for domestic and international recruited staff from corporations, International Organisations (IGO & NGO) and governments. Whether it’s our customers, patients, clients, healthcare partners or colleagues, we aim to improve the health, well-being and peace of mind of everyone we can reach We go further than just paying insurance claims. Solid healthcare partners & and customer relationships are our main goal.

So we know that it’s important to go the extra mile for our employees. As a Provider Representative you will be part of the our global Provider Services Organization, where you'll be responsible to provide support to our Health Care Partners in their day to day inquiries.



Key to the role will be the end-to-end journey, managing the partnership with health provider accounts, such as hospitals and clinics and support their journey from the on-boarding follow up, to the support on the daily / monthly interactions with Cigna, educate them to navigate Cigna operating model and assist them in their claims and payments related inquiries on a global scale (IHDS) You will also be able to deal with more complex cases such as provider complaints, which you'll resolve with in partnership of other stakeholders of PSO or Cigna where needed.

Bachelor or similar by experience: Active knowledge of English is a must (C1 level) Active knowledge of French (B2 level min) is a must , the ability to connect with our in network providers in other languages is key to be able to support the global mission of this team!

Accurate: works accurately on the input of data, aims to work faultlessly.

Efficient: finds a good balance between quality and quantity.

Skillful with computer programs: readily learns the ropes in the use of current office applications About Cigna Healthcare Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. #

📌 Provider Inquiries Representative English & French (Madrid)
🏢 The Cigna Group
📍 Madrid