Concentrix in Barcelona onsite is seeking a Customer Service Representative to handle incoming contacts via phone, email, chat and other channels, solving users' demands within SLA.
You will maintain product knowledge, log details, escalate issues when needed, and follow project processes. The role requires a proficient or bilingual Italian level and advanced English, plus a customer-focused mindset; training is provided and career development opportunities are offered.
📌 Barcelona Onsite Customer Service Pro (Bellprat)
🏢 Concentrix
📍 Bellprat
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