We are looking for German-speaking professionals with a strong background in customer service and sales, particularly in reservation upgrades, to join our dynamic and multicultural team in Málaga. Descubra más sobre las tareas diarias, las responsabilidades generales y la experiencia requerida para esta ocasión desplazándose hacia abajo ahora.
YOUR ROLE
- Deliver high-quality customer service to German-speaking clients
- Manage reservation requests and promote upgrade opportunities
- Handle customer interactions via phone, email, and other channels
- Contribute to a positive customer experience while achieving sales targets

WHAT WE ARE LOOKING FOR
- Native or bilingual German and C1 level of English (minimum)
- Previous experience in customer service and sales
- Hospitality or tourism background is a plus
- Based in Málaga or willing to relocate
- Strong communication and customer-oriented mindset

WHAT WE OFFER
- Salary: € 1,791.66 gross/month (€21,500 gross/year)



+ €1,500 sign-on bonus .
- Permanent contract (2-month probation).
- Full-time position (39 hours/week).
- On-site training and work at our Málaga city center office.
- Training schedule: Monday to Thursday 09:00-18:00, Friday 09:00-16:00.
- Working schedule: Rotational shifts between 08:00 and 22:00. Monday to Sunday, with alternating weekends.
- Hybrid work model available after onboarding.

WHY JOIN US
- International and multicultural environment
- Career development opportunities within a growing company
- Language classes and continuous training
- Employee referral program
- Access to exclusive discounts and wellbeing initiatives
- Engaging workplace with team activities and events

START DATE: May 18th
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.

📌 German Customer Service (Sevilla)
🏢 Foundever
📍 Sevilla