A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and integral levels. Utilizing exceptional research and analytical skills, a Senior Director plays a significant role in producing pragmatic and provocative insights which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner's value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

Gartner is looking for a Senior Director Analyst to join our Emerging Market Dynamics Practice within the Business and Technology Insights group. We are looking for a candidate with an agile mind and outstanding forecasting, modelling, writing and client skills. The successful candidate will join a global team of analysts who assess the technological trends and business opportunities related to AI services.

Insight and advice to support our high-tech providers clients will be developed through published forecasts, written research and client interactions. As a Senior Director Analyst, you will conduct research and analysis on the AI services and related broader services markets to provide guidance to Gartner clients. A deep understanding of the services market and its competitive landscape is required, so you can further enhance Gartner research on the future of services, from the impact of AI on services delivery, to the growth opportunities service providers have enabling end users to utilize and benefit from AI in their own business models.

Our mission is to deliver world class authoritative, position-driven market and competitive insights that empower C-level leaders to navigate VUCA dynamics, positioning Gartner as the definitive source for actionable intelligence shaping the tech industry, more specifically providing clients with: Foundational and innovative quantitative insight and advice on technology market dynamics, the competitive environment, customer buying preferences and behaviors. Fact-based insight along the entire service portfolio and associated tasks, including best practices,



role performance measurement via maturity models and benchmarks based on relative key performance indicators. You will focus on the enterprise AI services market and market sizing/forecasting model development that leverages forecast assumptions based on: Market dynamics impacting AI services demand across industries and geographies.

You will deliver insightful and actionable advice to clients in a variety of roles within the high-tech industry, including CEOs, general managers, product and marketing leaders through published content and impactful client interactions. You must demonstrate a firm grasp of commercial realities, as you will be assessing the market opportunity, presenting powerful competitive analysis and customer opportunity assessments. Create innovative, thought provoking, and highly leveraged "must-have insights" content.

Develop in-depth analysis to identify the root cause of a client's barriers or overall needs and reframe thinking to drive strategy forward. Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights. Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions.

Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings.

Support BTI and Sales: Provide sales support serving as voice of the market to help Insights teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business. Provide high quality and timely content peer review. Identify research process improvements or develop new processes that help the team and BTI provide excellent service delivery.

Be a mentor and a coach by supporting more junior team members.



Bachelor's degree or equivalent experience; Graduate degree preferred Highly numerate with excellent critical thinking skills. Passion for predictive thinking, complex forecast analysis and discussions Excellent writing skills.

Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team. ability to work under tight deadlines and produce high quality deliverables can immediately establish credibility with executives and additional stakeholders ability to work under tight deadlines and produce high quality deliverables Demonstrate excellence in research and writing ability Proficient in analyzing and synthesizing data; Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market Learning agile and adept with navigating highly matrixed environments Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference.

The bar is unapologetically high. How far you go is driven by your passion and performance. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results.

At Gartner, you'll join a company at the very center of the AI revolution. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability.

📌 Senior Director Analyst - Market Forecasting & Ai Services (Madrid)
🏢 Gartner
📍 Madrid