Service Intern (Postventa)Applylocations: Bergueda, Catalonia, Spaintime type: Full timeposted on: Posted Todayjob requisition id: REQ-(phone hidden)

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Position Title:
Service Intern
Location:
Barcelona El Prat, Spain
Hybrid:
First month fully on-site (5 days per week); thereafter, 2 days in the office and 3 days working from home.
Employment:
Internship agreement – 6-month duration, with the possibility of a 6-month extension.
Come build your career.
It takes great people to achieve greatness.

People with a sense of purpose and integrity.

People with a relentless pursuit of excellence.

People who care about making things better For Those Who Make The WorldTM.

Sound like you? Join our top-notch team of approximately 48,500 diverse and high-performing professionals globally who are making their mark on some of the world’s most beloved brands, including DEWALT, BLACK+DECKER, CRAFTSMAN, STANLEY, CUB CADET, and HUSTLER.
The Job:
As the




Customer Service & Order Processing Specialist
, you’ll be part of our
Service
team.

You’ll get to:
* Manage order entry activities related to parts orders and pricing with a high level of accuracy and attention to detail.
* Review, validate, and process warranty claims submitted by service partners in accordance with company guidelines.
* Support customer requests for technical assistance through the CRM platform, including both email and phone-based interactions.
* Oversee the order processing workflow to ensure timely and accurate fulfilment of customer and service partner requirements.
* Generate operational and service reports to provide insights into service performance and process efficiency.
* Collaborate with internal teams and external service partners to resolve order, warranty, and technical support issues effectively.
* Maintain accurate records and documentation within internal systems

📌 Service Intern (Barcelona)
🏢 Stanley Black & Decker
📍 Barcelona