At Joppy, we are looking for an AI Solutions Engineer with a combination of strong technical skills, a customer-oriented mindset, and a highly hands-on approach : someone who can understand real operational challenges, translate them into AI-powered technical solutions, and take ownership of their implementation through to measurable results.
You will join an AI-native company developing an AI-powered human capital management platform designed to transform and automate HR processes such as recruitment, onboarding, and employee operations .
The company works with large organizations across sectors such as hospitality, retail, healthcare, and staffing , helping them optimize HR operations, automate workflows, and improve outcomes at scale.
The Role
- Act as the technical bridge between company and our customers, ensuring AI systems deliver tangible outcomes from day one
- Work directly with customer teams to understand workflows and define what success looks like in production
- Configure and extend AI systems to drive faster time-to-value in real enterprise environments
- Operate as an engineer in the field: builder, problem-solver, and trusted technical advisor accountable for results
- Contribute to Product Engineering by turning field insights into scalable improvements that benefit all customers
What You'll Do
- Deploy, configure, and customize AI systems to unblock customer operations and accelerate outcomes
- Translate operational goals into technical workflows that improve speed, quality, or scalability
- Own the technical deployment lifecycle with a focus on reducing time from sale to value
- Partner with Deployment Strategists to deliver measurable customer impact, not just go-lives
- Turn effective customer solutions into reusable modules and playbooks to speed up future deployments
What Success Looks Like
- Customers reach value quickly after deployment, with clear improvements in efficiency or speed
- Core customer workflows are re-engineered with AI an
📌 AI Solutions Engineer (Madrid)
🏢 Joppy
📍 Madrid