At The Whiteam Consulting, we are looking for a Senior ServiceNow Developer with strong experience in ServiceNow platform development, AI capabilities and CRM workflows to join a technology project focused on CPQ and Sales & Order Management. This is a hands‐on development role for an experienced ServiceNow professional with demonstrable experience building AI capabilities on the Now Platform. ai is highly valued, although CPQ‐specific product knowledge can be developed on the job for candidates who already have a strong ServiceNow and AI foundation. Build and extend CPQ capabilities, including configuration rules, pricing logic and transaction handling.

Build integrations between CPQ/SOM and external systems such as CRM, ERP and billing platforms. Translate commercial requirements such as product structures, pricing, discounts and approvals into maintainable platform logic. Guide and review the work of mid‐level and junior developers.

Degree or equivalent qualification in Computer Science, Information Technology, Engineering or a related field. 4+ years of hands‐on ServiceNow platform development experience. ServiceNow Certified System Administrator (CSA) certification. ServiceNow Certified Application Developer (CAD) certification.

Experience delivering solutions within ServiceNow CRM and Industry Workflows, including Sales and Order Management, CSM, Product Catalogue or Order Management. Hands‐on experience building AI capabilities on the Now Platform, such as Now Assist, AI Agent Studio, AI Agents, Virtual Agent or Predictive Intelligence.

Strong

ServiceNow scripting skills with JavaScript, GlideRecord,



server‐side and client‐side scripting, Script Includes, Business Rules and ACLs.

Experience with Flow Designer, IntegrationHub and scoped application development.

Experience with REST/SOAP API integrations, OAuth/JWT authentication patterns, transform maps and data imports.

Experience with Now Assist / AI Agent Studio, including AI agents, skills, prompt design and grounding AI in platform data. Knowledge of Automated Test Framework (ATF).

Experience with Git and source control / update‐set discipline. Strong written and verbal communication skills in English.

English: Advanced level (C1).

Spanish: Required. CIS certification in a CRM product line, such as CIS‐CSM. ai, including configuration, solving engine, pricing logic and composable/API‐first implementation patterns. Product configuration. Quote‐to‐cash processes.

Experience with other CPQ platforms such as Salesforce CPQ / Revenue Cloud, Oracle CPQ, SAP CPQ/Callidus, Conga, PROS or Tacton.

Experience in complex‐product industries such as manufacturing, high‐tech, telecommunications, industrial or medical devices. Knowledge of Agile methodologies and JIRA. Hybrid, with 2-3 days per week onsite.

Estimated project duration: Opportunity to work on complex CRM transformation and ServiceNow projects. Training on Logik.ai CPQ and ServiceNow AI capabilities. Versátil and employee‐friendly working environment. We firmly believe that companies and clients set the direction of the industry, but people are the ones who build it. Flexible compensation options including childcare vouchers and medical + dental insurance.

📌 Senior Servicenow Developer | Cpq / Ai | Madrid Hybrid
🏢 TheWhiteam
📍 Madrid