Customer service and sales in Spanish and English (Fuengirola)

Customer service and sales in Spanish and English (Fuengirola)

02 oct
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Fuengirola

02 oct

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Fuengirola

We are an electricity supplier with over 10 years’ experience in the sector.
We have a vacancy for a customer service and sales role. We are looking for an organised person with a professional manner and good communication skills who enjoys working as part of a team.
The role is based in our offices in Fuengirola, Málaga, and involves working on site from Monday to Friday, 10.00–14.00.
Tasks
- Handle incoming telephone calls and emails.
- Identify and assess customers’ needs in order to resolve them and ensure their satisfaction.
- Follow up on customer enquiries and issues: set up new contracts, update customers’ personal details, send invoices or grant access to the customer portal, amongst other tasks.
- Organise and file customer documentation as appropriate.
- Collect payments from customers visiting the office.
- Contact potential customers to offer them our services

Requirements
- Experience in customer service would be an advantage.
- Advanced English is essential.
- A keen desire to learn and excellent communication skills.
- Good organisational skills and the ability to work as part of a team.

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