More in detail, UST is a multinational company based in North America, certified as a Top Employer and Great Place to Work company with over 35.000 employees all over the world and a presence in more than 35 countries. We are leaders on digital technology services, and we provide large-scale technologic solutions to big companies.

We are currently looking for a Service Operations Manager to join our Fintech team.

English C1Incident ManagementChange ManagementStakeholder ManagementData AnalysisMonitoring & ManagementFluent English (C1 level minimum) - mandatory.~4+ years of experience in operational coordination, service management, or technology operations environments.~ Proven experience in Incident Management and Change Management processes.~ Strong operational reporting and management information skills.~ Experience producing KPI, SLA,



availability, and operational performance reports.~ Strong analytical skills with the ability to identify trends, risks, and recurring issues from operational data.~ Strong stakeholder management and communication skills.

Work mode: 100% remoteEnglish C1Numerous benefits (Heath Care Plan, Internet Connectivity, Life and Accident Insurances).`Retribución Versátil ́ Program: (Meals, Kinder Garden, Transport, online English lessons, Heath Care Plan...)Free access to several training platformsReal Work Life Balance measures (flexibility, WFH or remote work policy, compacted hours during summertime...)

📌 Service Operations Manager (Data) - 100% Remoto (Valencia)
🏢 Ust
📍 Valencia