Introduction
- Field Based Work servicing the South East suburbs of Victoria
- Multifunctional Photocopiers and Printers
- Tool of Trade vehicle, tools and full training provided

About the Role:

We are seeking dedicated Customer Service Technician specialising in Multifunctional Photocopiers and Printers to join the Service Department at Toshiba Australia. This is a full‑time, permanent position servicing the South East suburbs of Victoria.

In this role, you will be responsible for delivering exceptional technical support and on‑site service to our customers across a range of multifunctional photocopiers and printers.

Description

Responsibilities include:
- Installing, configuring, and maintaining multifunctional photocopiers and printers at client sites.
- Diagnosing hardware and software issues and providing timely and effective technical solutions.
- Conducting regular maintenance checks to ensure optimal performance of equipment.
- Responding promptly to service requests and troubleshooting any technical problems that arise.




- Delivering high-quality customer service by addressing client inquiries and concerns with professionalism.
- Collaborating with internal teams to escalate complex technical issues when necessary.

Skills And Experiences

Other requirements:
- Proven experience in servicing and repairing multifunctional photocopiers and printers
- Demonstrated ability to troubleshoot and diagnose technical issues with office equipment
- Strong knowledge of electrical and mechanical systems related to photocopiers and printers
- Excellent customer service skills with the ability to communicate technical information effectively
- Proficiency in using diagnostic tools and software for equipment maintenance
- Capability to work independently and manage time effectively in a field service role

Why Join Us?

Friendly Team: Supportive and collaborative environment

Integral Brand: Work with Toshiba, a leader in technology and innovation

Great Benefits: Includ

📌 Customer Service Technician (Vic)
🏢 TAP.TALENT
📍 Vic